Day in the life of a freight broker
First and foremost, I need to gather following information from the charterer before going into the market:. Armed with these details I go into the market looking for a ship, but as a professional Shipbroker I already know:. Now comes the arduous task of contacting the right ship owner and starting the process of negotiation.
But before you think I can now relax with a drink with an umbrella in it, let me tell you that all of the above is just half the battle. I still need to. Now I can sit back with that drink with an umbrella in it.. Oh wait, I am getting another call from another cargo owner looking for a ship..!! So as you can see, shipbroking is a demanding and often stressful career, but the rewards can be good for a successful shipbroker. Shipbroking is a highly competitive field and as per some unconfirmed reports, indications are that there are far more Shipbrokers than shipowners or charterers in the world.
A successful Shipbroker will therefore have to build a strong network of contacts around the world, behave ethically and morally and follow best practices. Fortunately there is a very useful solution which can assist you to do all of the above using an integrated system. When speaking to the driver at this point, 3PL representatives should verify the skid and case count, as well as the destination shown on the bill, to make sure the carrier has been loaded with correct freight.
This is an important step. Having to backtrack and try to resolve instances of wrongfully loaded product can derail tight timelines and cause unnecessary stress. Your 3PL provider will stay in contact with the driver throughout transit of the load. Using GPS tracking technologies such as Macro Point , they can maintain the location of the shipment to delivery. Regular check-in calls with the carrier also help to ensure everything is on track and appointment times will be met.
Your 3PL will often provide the carrier with driving directions, or act as a liaison to communicate any hurdles along the way, such as traffic or weather delays. Once a driver has arrived at their destination, he or she must document the arrival time in case there is a problem with detention — if the carrier waits beyond a certain time limit, they can be charged. The consignee will document on the bill what time the unload was completed.
A 3PL partner can take many tasks off your plate, the most obvious being the booking of a truck for pick-up and delivery. But the value of a 3PL goes far beyond freeing up your time. Here are additional benefits and reasons why companies use third-party logistics providers:. A specialized 3PL can help provide information about your consignees and their preferences.
For example, you may be delivering into a new location, and experience knowledge gaps. An experienced service provider will be able to share imperative compliance and scheduling details with you, improving your relationship and performance with buyers. A service-focused 3PL tracks and logs updates each step of the way. They are in regular communication with drivers and have GPS technologies in place to maintain status of an order. They can also send you real-time updates and alerts via email or phone about order status, delivering peace of mind.
Things happen on the road that can delay an order, no matter how much prep and communication goes on with a driver. A 3PL partner can handle these concerns, either rebooking another truck, aiding a driver with their unplanned event, or communicating updates to receivers. Issues of the road could include:.
This also includes claim management. A 3PL partner can help you file and push necessary information through the legal system quickly, removing responsibilities from the plate of the shipper, saving time and money.
Vetting the equipment, insurance, and qualifications of carriers is a large undertaking. Before you hand your product over to a driver, you need to ensure they are the right person or company to represent your organization. A 3PL works tirelessly to build their carrier network to include only qualified and reliable service providers.
A 3PL can take on the responsibility and costs associated with investing in technologies that improve your operations.